ED MAP staff includes dedicated account managers whose primary responsibility is ensuring that the inventory management process functions smoothly for each of the institutions they manage. A manager whose first task is to learn the philosophy, schedules and inner workings of your program communicates this in-depth understanding to all academic services team members. The account manager also keeps the institution’s staff informed of any text availability issues, helps arrange custom publishing as necessary, and orders sufficient inventory in a timely manner so that materials are available when needed. OpenVue’s tools allow the institution’s staff 24/7 real-time access to all pertinent inventory information.