That initial arrangement eventually extended to several locations of the institution and served students well for many years. Committed to exemplary customer service, those industry pioneers added opportunities and services for students through activities such as extended hours and expanded use of e-commerce, all of which became today’s standard practice.

While others followed their lead into the industry, those early pioneers left the original company they had founded. Armed with new technology and a vision for another kind of company, the group set out to create that company. In creating ED MAP they were determined to create a service company that sold textbook and course materials – not just another textbook company. It is this subtle distinction that drives customer loyalty and keeps ED MAP ahead of the pack.